FAQs
We offer a variety of teas including both caffeine-free and caffeine options. For those sensitive to caffeine or preferring to avoid it, we have specifically designed caffeine-free alternatives. You can find more detailed information and explore our caffeine-free tea options by visiting our caffeine-free tea range here: Caffeine Free Teas
It’s with a heavy heart that we share the news of its discontinuation. Unfortunately, due to limited demand, we are unable to maintain production while balancing minimum manufacturing quantities and shelf life considerations. We truly appreciate your support and hope to bring you other delightful options in the future.
If your order hasn’t shipped yet and you need to update the shipping address, please provide the new address details as soon as possible.
If your order has already shipped, please contact us, and we will see what options are available. However, please note that once orders are dispatched, it is very difficult to change the shipping information.
We’re passionate about providing you with the best tea possible and take quality very seriously! If you ever encounter any issues, please let us know right away. We work hard to fix any concerns in our manufacturing process to make sure they don’t happen again.
We’d be more than happy to send you a replacement and investigate the matter to ensure a better experience in the future. Thank you for being a part of our tea-loving community!
All our products are made from sustainable materials. The Good Earth teabags, notably, are crafted using PLA - a plant-based material combined with paper, not plastic.
We remain committed to using materials that are environmentally conscious to support the health of the planet. .