Shipping Policy
GENERAL SHIPPING
- We are able to ship anywhere within the United Kingdom.
- Orders ship Monday-Friday.
- We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure successful delivery.
INTERNATIONAL SHIPPING
- We are thrilled that our fame is spreading far and wide, and that’s a huge encouragement for us to keep going! As of now, we (on this site) are only accepting orders in the UK but we hope to spread our wings as soon as we can!
Meanwhile, drop by and say hello to our family in the US and Australia, as they would love to help you out and make sure you get all the natural goodness you need! Visit www.goodearth.com for the US site, and www.goodearth.com.au
WHEN WILL MY ORDER ARRIVE?
- Standard Shipping can take 5-7 business days to be delivered (no tracking number provided).
- Tracked Shipping can take 5-7 business days to be delivered after the tracking number has been sent to you.
- Express Shipping is 24 hour delivery and next day if you place an order before 11am.
- We do the best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.
TRACKING
For Tracked and Express shipping, an email with tracking information will be sent to you once your order has shipped.
SHIPPING MULTIPLE ORDERS
Multiple orders placed on the same day cannot be combined and will ship separately.
SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.
ADDRESS CHANGES
We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.